A knowledgeable Assistant is a Confident Assistant!

At the CCAA, we understand that most doctors do not have the time to train or the systems in place to enable chiropractic assistants to help grow their practices.

Our program features 1-hour online monthly courses that will inspire and provide you with the most up-to-date and necessary strategies to continually improve patient education, referrals, retention and efficiency. Registration includes downloadable course materials plus unlimited support with CCAA president Cathy Urie!

Course topics include –

• Chiropractic 101
• Assistants’ role in the practice
• Keys to Communication
• Team building
• Practice Procedures/Procedure Book
• Pre disposing new patients
• New patient visit
• Second visit, the CA ROF
• Patient education
• Appointment scheduling & tracking
• Internal Referrals
• Care calls
• Practise statistics
• Eliminating accounts receivables
• Insurance procedures/Billing